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Privacy Policy

Impala Sports respects the privacy and safety of all its customers. All orders are handled discreetly and confidentially. It includes any communications, purchasing, payments, packaging and delivery.

Payments are made via secure PayPal or via a direct transfer into our bank account.

We do not get any details of your credit card or bank account as that information is handled via PayPal or by your bank. All transactions are secure. Statements will show Impala Sports (our parent company).

All information submitted to us via our website or email will be kept confidential at all times, and will not be shared, passed on or sold to anyone. Information collected regarding our customers is for the sole purpose of handling your orders. This information is kept secure and is only able to be accessed by a few key staff.

All orders are handled discretely and sent out in plain packaging.

We use your IP address to help diagnose problems if they should arise on our web server and to administer our web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time and to personalise the contents of our website and to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing. No personal information is stored.

We use registration forms to provide us with contact information such as names and e-mail addresses. This is used to facilitate order processing for purchases in the future, as well as to contact customers about new ranges, specials and other promotions. Individual customer information is never disclosed to third parties.

Promotions require customers to go through the registration process. In addition to how registration data is used above, promotions use this data to contact winners of the promotion. Customers can request changes or to be removed from receiving future promotional e-mails.